: IT Support
Reporting to the IT Manager, the job holder has to provide excellent IT support to internal users to ensure smooth and efficient business operation. Daily duties will include the following:
- Act as the first point of contact to provide technical assistance including online support for internal users
- Provide technical service support according to the business needs
- Maintain helpdesk procedures and documentation
- Assist in project rollout and deployment
- Provide support and solution including Servers, Mail services, PC systems, networks, security policy, software and hardware as well as internally developed applications
- Carry out troubleshooting, problem analysis and system recovery for network equipment and servers
- Perform installation, configuration and implementation on desktop and notebook
- Provide basic end-user training on office tools / applications
- Liaise with vendors to maintain the computer equipment in good conditions
- A degree in Information System or a related discipline; or equivalent work experience
- At least 1 year of relevant experience in a corporate IT environment, with experience in a professional services industry preferred, fresh graduated is also be considered
- Skilled in Microsoft Windows 2K3/2K8/2016 Server, Active Directory, SQL and Office365.
- Experience in supporting Firewall appliance, Routers, Switches, VLAN, WAN, VPN & Remote Access Solution
- Excellent communication skills and capable of interacting tactfully with people
- Self motivate and capable to work under pressure
- Good command of written and spoken English and Chinese
We offer successful candidates an attractive remuneration package and the opportunity to work in a dynamic and friendly environment.
Personal data collected would be used for recruitment purposes only.
Applicants please send resume with expected salary by email to email@example.com Kong